SHIPPING

Your puppy departs from the airport the closest to us on American, United, or Continental Airline’s Pet-Safe, to your nearest airport. He/she travels in a climate-controlled cabin area for pets, in an airline-approved carrier. You will have a flight #, arrival time, and a reference # that identifies your puppy ahead of time. We make all the arrangements for you, and you pick your puppy up at the airport, just like picking up a person & you will need a reference/airbill number. Shipping is totally safe & stress-free for the puppy. Depending on your location, you will receive the puppy within 24-48 hours. Puppies on planes are as safe as you or I flying. I have been shipping dogs for more than 11 years now. I always try to ship direct (using non-transit flights) when flying puppies and adults. In my experience and opinion, my puppies are very comfortable and the feedback from the new puppy owners is always positive, they tell me their new puppies arrived safe and stress-free.

We ship our puppies using airlines because it is the fastest & safest way to transport puppies from our place to yours especially if you live far away or in another state. Our puppies are shipped in an airline-approved plastic pet kennel that we customize depending on the weight of the puppy, and the distance or duration of the journey. They ride in a special climate-controlled & pressurized compartment on the plane which is no different from the cabin. They are not in the same compartment as the passenger luggage.

Our shipping crates are clearly marked with colorful “LIVE ANIMALS” and “UP” stickers. We mark the crates clearly with the destination airport, the confirmation number, the phone & address of the customer. When we know that a puppy is going to be shipped, we play with them in the crate prior to shipping so they are used to it. They have never shown fear of the crate. We put lots of food & plenty of water in the shipping crate. The water provides the hydration the puppy need during delivery. We do this because in the unlikely event the puppy should get stuck at an airport overnight (because of unforeseen circumstances), we don’t have to worry if they have enough to eat or drink. Although traveling is not that hard on them, we do not like to make them spend any more time than absolutely necessary in transit. For this reason, we also look for the shortest route & always schedule direct flights if possible.

We check weather conditions at the receiving end and only ship when we consider it safe to do so. We put our puppies’ health above all other considerations and do not ship when we feel it could be dangerous to the puppies’ well-being. We usually ship Monday – Saturday. We guarantee the safe & healthy arrival of your puppy. We WILL NOT SHIP if we feel that weather conditions are hazardous for the puppy. Your puppy may take a few days to adjust once they get to their new homes, sometimes it takes them a day or two to settle in, but by far, the vast majority of people tell us they just step right out of the shipping crate & act right at home.

NANNY SHIPPING:

We can also deliver your new puppy DIRECTLY into your arms!! We have reliable Airline Nannies that will fly with your puppy right to you. This is the safest, most reliable, and least stressful way for your new puppy to be delivered to you. A puppy Nanny takes the puppy on board with them and they can give them the attention they need. We want the best possible care for your puppy!

DUE DILIGENCE:

All puppies are flown with ice water, bedding, and food attached to their crate. Shipping varies, but, we prefer to use American, United, or Continental Airlines. They are wonderful with animals and have new planes with compartments made especially for kittens, puppies, birds, etc.

HEALTH CERTIFICATE:

These are required for all pets traveling via air. This is to ensure the pets are not sharing anything more than a ride. All airlines require this certificate. YES, it is mandatory.

Please be waiting for your puppy at home or the airport at the given time. Usually, the puppy is available 1 hour after the flight’s arrival time & a valid ID such as a driver’s license is needed for pick up. We really appreciate knowing that the puppy has arrived safely & at home with you, so please call or email us as soon as you get the chance. Don’t forget to take your puppy to your veterinarian for the regular arrival-health check-up within 48 hours of arrival. A follow-up call is placed 24 hours after you have received your new puppy to ensure everything is perfect, to answer any questions you have & to measure your satisfaction.